Links
Comment on page

P2E - Troubleshoot

Status is not updating on reward / stats page

Problem

  • No Username ( it shows your Steam ID )
  • No Avatar / Profile Picture ( Shows SATOX Deafult logo

Public Profile

  • Set all your Steam Profile settings to "Public" or this system will not work correctly.
  • You need to play games for at least 15-30 min before the system updates
  • If the status is not updated after 30 min , clear your browser cache
  • Give the system some time and keep playing
  • If it still doesn't work, relogin on STEAM

Games need to be run thru the STEAM launcher

Remember, this system use your STEAM profile, the game needs to be registered on your profile, if the game is not visible it will not work correct.
Don't start the game with the shortcut on your Desktop, start the game inside the STEAM launcher.

I put in my exchange/ tipbot address and want to change

  • Visit the channel #p2e-appeals
  • Write #help and follow the ticketbot instructions.
When done, your account will be deleted, so your old statistics will be removed.
Now you can rejoin on https://xplore.satoverse.io/steam
Remember if there's no open spots in the P2E system, you can't rejoin until there is a spot available.

I signed up, now my account is deleted

Reasons you could get removed / kicked

  • You didn't verify your STEAM account correctly
  • You haven't been active for a long time
Next time trying to signup, please follow the >>>>> instructions <<<<<
Remember if there's no open spots in the P2E system, you cant rejoin until there is a spot available.